For High-Ticket Aesthetics & Wellness Practices · Nationwide
Every Inquiry. Every Follow-Up. Every Booking.
A fully managed inquiry-to-booking system for aesthetics & wellness practices. We capture every inquiry, manage the follow-up, and keep opportunities moving toward a confirmed booking — so your team stays focused on delivering care.
◆From inquiry to confirmed appointment — fully managed.
Built for $500+ average ticket practicesConsultation pipeline management includedLive in 7 days — no disruption to your teamAfter-hours response on connected channels
◆ Full consultation pipeline management
◆We manage the follow-up. Your team delivers the care.
Your ads bring in the leads. Your staff delivers the care. But in between — every unanswered call, every ignored DM, every no-show with no recovery — is revenue that walks straight to a competitor.
Missed Calls
Your line rings after hours. No answer. They call the next clinic on the list.
Unanswered DMs
A warm lead DMs you on Instagram. Six hours pass. Interest gone.
Dead-End Web Forms
Form submitted at 9pm. One auto-reply. Then nothing. No follow-up, no booking.
No-Show, No Recovery
A no-show and nobody reschedules. That slot — and that revenue — is gone.
"Still Thinking" Leads
They said they'd think about it. No follow-up happened. They booked elsewhere.
No Accountability
No tracking means no visibility — and no way to know what you're losing each month.
The Solution
Everything included in your flow
One managed service that runs your entire consultation pipeline — from first inquiry to confirmed appointment. We configure it, test it, monitor it, and improve it every month. Your team provides the personal experience; we keep opportunities moving.
◆
Capture
Prompt Response Across Your Channels
Missed calls can trigger a text-back, web forms get a prompt follow-up, and Instagram and Facebook messages are included when your accounts are connected and platform permissions allow. A chatbot on your existing website, trained on your practice-approved information, responds to visitors after hours and collects the details your team needs.
◆
Convert
Booking Assistance & Human Handoff
We manage the journey from inquiry to consultation booked, confirmed, and followed up. Your website chatbot answers routine questions and guides visitors toward a consultation — booking directly into your calendar where a supported, tested connection allows, or through your approved booking link. Medical, treatment, billing, complaint, or uncertain questions go to your team.
◆
Retain
Confirmations, Recovery, Reactivation & Reviews
Confirmations and reminders run on the appointment signals your booking system provides, and missed appointments flagged through that connection move into recovery follow-up. Past clients receive reactivation sequences timed around seasonal demand. Once a visit is confirmed complete through an agreed trigger, patients can receive a feedback or Google review request.
◆
Report
Monthly KPI Reporting
See inquiries received, response activity, bookings, recovered opportunities, and follow-up coverage — plus review requests sent and resulting review activity where that data is available. We use the numbers to keep improving your flow.
The Difference
Same Leads. Different Follow-Up.
✕Without Sirena Flow
Missed calls wait until morning
DMs depend on staff availability
Follow-up happens inconsistently
No-shows often go unrecovered
Limited visibility into what slipped
✓With Sirena Flow
New inquiries keep moving
Follow-up runs across key channels
Confirmations and recovery are managed
Missed opportunities stay in follow-up
Monthly reporting shows what happened
Fit
Built for high-ticket practices
Aesthetics & wellness practices with $500+ average ticket services
Practices generating consistent inbound leads
Teams losing opportunities after hours or during appointments
Owners who want a managed system — not another piece of software
The Math
What Recovered Bookings Could Be Worth
Growth often comes from fewer inquiries slipping away, not more leads. Adjust the numbers to fit your practice.
$500average treatment
×
5recovered bookings
=
$2,500per month
$30,000 a year in bookings that might otherwise have gone to another practice.
Illustrative example only. Actual results vary by practice, lead quality, follow-up process, and treatment value.
Live in 7 Days
We handle the build.
Your team’s time: one kickoff call and your approval before launch.
01MapWe audit your inquiry channels and routing
→
02Build & TestEvery workflow is built and tested before launch
$894 due at signup, including your build and first month.
Managed inquiry-to-booking follow-up for high-ticket aesthetics and wellness practices.
✓ Custom setup & testing
✓ Inquiry response & follow-up
✓ Website chatbot
✓ Booking assistance & human handoff
✓ Confirmations & recovery where connected
✓ Reactivation
✓ Review requests
✓ Monthly reporting
✓ Ongoing optimization
Cancel anytime with 30-day notice.
No Obligation
See Where Bookings May Be Slipping Through
In a focused 20-minute demo, see where inquiries commonly fall through the cracks and how Sirena Flow keeps follow-up moving from inquiry to confirmed booking.
To ensure no inquiry goes unanswered by giving aesthetics and wellness practices a fully managed system that turns more opportunities into confirmed bookings.
Vision
A world where great practices grow because of the quality of their care, not because they happened to respond first.
Founder & Growth Strategist
Janay
Janay — Founder & Growth Strategist
Janay has helped more than 200 companies grow by turning ideas into clearer processes, stronger operations, and systems their teams can sustain. An award-winning innovator, she has built her career on rethinking how industries work. In the food industry, she challenged the way things had always been done and built a business that earned multiple awards, features in publications, and a pitch competition win. With Sirena Flow, she has brought that same innovative, strategic thinking to aesthetics and wellness, reshaping how practices turn interest into booked consultations.
That experience shaped how Janay approaches growth today. She saw that generating interest is only part of the work; what happens after someone reaches out can determine whether an opportunity moves forward. She created Sirena Flow to help aesthetics and wellness practices respond consistently, guide more inquiries toward consultations, and keep relationships moving beyond the first appointment.
Janay sets the strategy behind each flow, bringing the team’s work back to one question: What does this practice need to do next for the person who just reached out?
Team
The Core Team Behind Sirena Flow
The people who build, test, manage, and improve your flow after you sign. Our specialists work across client accounts, and Geraldine’s client success team is your main point of contact.
Geraldine
Client Success Manager
Geraldine keeps the relationship between your practice and Sirena Flow organized and responsive. She learns your priorities, coordinates updates with the people working on your account, and makes sure questions, changes, and exceptions reach the right specialist. As your practice evolves, she and her client success team keep your flow aligned with the way your team works, so you always have a responsive point of contact who knows your account and keeps the work moving.
Griss
Technology & Automation Specialist
Griss works on the systems that connect an inquiry to its next step. She configures and maintains your approved chatbot responses, routing, follow-up sequences, and handoffs that support your booking process. She checks how workflows behave when a visitor asks an unexpected question or your staff needs to take over, so a person remains responsible for the technology after it launches.
Alex
Operations & Performance
Alex oversees the day-to-day reliability and performance of Sirena Flow’s client systems. He reviews whether inquiries are captured, follow-ups run, handoffs reach the right people, and reporting reflects what happened. He uses those findings to prioritize fixes and improvements with the team, so your flow keeps getting better after launch.
Mike
Client Onboarding & Quality Specialist
Mike turns your practice’s approved information into a tested launch. He checks your services, FAQs, booking rules, and escalation instructions with the team, then tests the inquiry journey across connected channels before your flow goes live. He documents what has been verified and flags anything that needs your approval.
Every active account is managed, monitored, and optimized every month.
Process
From first contact to confirmed booking — in three steps
We don't hand you software and wish you luck. We map, install, and actively manage your entire inquiry-to-booking system.
Getting Started
Three phases. Minimal lift for your team.
01
Map
We audit how inquiries reach your practice and where they slip.
Calls, DMs, forms & referrals
Hours & after-hours gaps
Routing by provider & service
Your approved FAQs & booking rules
Your part: one kickoff call
02
Build & Test
We build every flow and test it before anything goes live.
Missed-call text-back
Website chatbot
Web form follow-up
Instagram & Facebook messages*
Escalation to your staff
Confirmations & no-show recovery*
Review requests*
Your part: approve the launch
03
Manage & Improve
We monitor, report, and improve your flow every month.
Monthly KPI report
1–2 optimizations a month
Ongoing monitoring
Quarterly strategy check-in
Every Day After Launch
What runs for your practice
Inquiries come in
Missed calls
Website chat
Web forms
Instagram & Facebookwhere connected
→
Sirena Flow manages
CapturePrompt response on every connected channel
ConvertFollow-up until they book or opt out, with booking help
* Instagram and Facebook run when your accounts are connected and platform permissions allow. Confirmations, recovery, and review requests run on the booking or visit-completion signals your system provides.
Before launch, we test the inquiry journey across each connected channel and confirm any open items with you.
Answer 6 questions about how your practice handles inquiries. Takes 5 minutes. See exactly where scheduled appointments may be slipping — and what to do about it.
Your responses are confidential and used solely to assess your booking flow. This is not medical advice. No information will be shared without your consent.
— ◇ —
High Leak
Significant revenue is escaping your practice every month.
Based on your responses, your practice has multiple active leak points. These are fixable — quickly. Book your Leak Audit and we'll review your highest-risk areas and show you how Sirena Flow would address them.
Bring your score to the call — we'll review your highest-risk areas and show you how Sirena Flow would address them.
This assessment is for informational purposes only and is not a guarantee of outcome.
Get Started
A 20-minute call. No pressure. Just clarity.
We'll learn how your practice currently handles inquiries, show you the common places opportunities fall through the cracks, and walk you through how Sirena Flow manages the follow-up.
Custom build in 7 days after onboarding — full support included.
Questions
The questions you’re probably asking.
Does this replace our front desk or coordinator?
No. Sirena Flow operates as a layer on top of your existing team. Your staff stays focused on care and operations. We handle the response and follow-up that currently falls through the cracks — after hours, over DMs, or when your team is delivering services. Clinical judgment and escalated conversations stay with your staff.
Do we need to switch our EMR or booking system?
No. Sirena Flow works alongside your current booking system rather than replacing it. Where a supported, tested connection exists, we connect to it directly; otherwise we route patients through your approved booking link and hand off to your team. We confirm what’s possible for your setup during onboarding.
Is this just a website chat widget?
Website chat is included, but it’s one part of the service. Each practice gets a chatbot on its existing website, trained on your approved information, that responds after hours, answers routine questions, and guides visitors toward a consultation — with medical, billing, and uncertain questions handed to your team. Around it, Sirena Flow manages missed-call text-back, web form follow-up, Instagram and Facebook messages where connected, confirmations and no-show recovery, reactivation, review requests, and monthly reporting. We configure, test, monitor, and improve all of it.
How long does setup take?
Most practices are fully live within 7 days of onboarding. We handle the full build and testing. Your team's time investment is a 20-minute kickoff call and reviewing your flow before it goes live.
What practices are the best fit?
We're built for aesthetics and wellness brands across the US — medspas, surgical practices, cosmetic dental, and more — with active inbound volume from paid ads, social content, referrals, or organic search. If your inquiry-to-scheduled conversion rate is lower than it should be, we're likely a strong fit. The Leak Audit is a good place to start.
