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Terms & Conditions

Effective Date: September 10, 2026

These Terms & Conditions ("Terms") govern your use of sirenaflow.com (the "Website") operated by Sirena Flow LLC ("Sirena Flow," "we," "us," or "our"). By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

Description of Sirena Flow

Sirena Flow provides a managed inquiry, follow-up, appointment-conversion, and client communication service for aesthetics and wellness practices, including missed-call text-back, web form and social DM follow-up, appointment confirmations and reminders, no-show recovery, and related reporting and optimization services (collectively, the "Services").

Website Use

The Website is provided for informational purposes to help you learn about our Services and to allow you to request a demo or contact us. You agree to use the Website only for lawful purposes and in a manner consistent with these Terms.

Demo & Inquiry Submissions

Submitting the Book a Demo form, the Leak Audit, or any other inquiry form on the Website does not, by itself, create a contract for Services between you and Sirena Flow. A service engagement begins only when the parties agree to specific terms, such as through a separate service agreement or onboarding process.

Intellectual Property

All content on the Website, including text, graphics, logos, and design elements, is the property of Sirena Flow or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Website without our prior written consent.

Acceptable Use

You agree not to use the Website to: violate any applicable law or regulation; submit false or misleading information; interfere with or disrupt the operation of the Website; or attempt to gain unauthorized access to any systems or data connected to the Website.

Third-Party Services & Links

The Website may reference or link to third-party services, such as our scheduling platform. We do not control and are not responsible for the content, policies, or practices of any third-party services. Your use of those services is subject to their own terms and privacy policies.

Disclaimers

The Website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. We do not guarantee that the Website will be uninterrupted, error-free, or secure, and we make no representation regarding specific results from our Services, which vary by practice, lead quality, and other factors.

Limitation of Liability

To the fullest extent permitted by law, Sirena Flow and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of revenue or profits, arising out of or related to your use of the Website, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from your use of the Website will not exceed the amount, if any, you paid to us in connection with the Website in the twelve months preceding the claim.

SMS Terms

By voluntarily opting in through the checkbox on our Book a Demo form (or another opt-in method we provide), you may receive SMS/text messages from Sirena Flow. Messages may relate to your inquiries, requested information, demo scheduling, confirmations, reminders, follow-up, and customer service.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to unsubscribe at any time.
  • Reply HELP for help, or contact us at hello@sirenaflow.com or 1-866-655-3976.
  • Consent to receive SMS messages is not a condition of purchase or of receiving any Service.
  • Carriers are not liable for delayed or undelivered messages.

For information about how we handle the data associated with SMS messaging, please see our Privacy Policy.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

Contact Us

Questions about these Terms can be directed to:

Sirena Flow LLC
Email: hello@sirenaflow.com
Phone: 1-866-655-3976

SirenaFlow
Aesthetics & Wellness · Nationwide
hello@sirenaflow.com  ·  1-866-655-3976
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