This Privacy Policy explains how Sirena Flow LLC ("Sirena Flow," "we," "us," or "our") collects, uses, and protects information when you visit sirenaflow.com (the "Website"), submit a form, book a demo, or otherwise communicate with us. By using the Website or submitting your information to us, you agree to the practices described in this Policy.
We collect information you voluntarily provide to us, including:
We may also automatically collect limited website and technical information when you visit the Website, such as your browser type, device type, IP address, pages viewed, and referring URLs. This information is generally collected in aggregate through standard web hosting and analytics tools and is used to operate and improve the Website.
We use the information we collect to:
If you opt in to receive SMS/text messages from Sirena Flow, we use your mobile number solely to send you messages related to your inquiry, demo scheduling, service updates, confirmations, reminders, follow-up, and customer service.
Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing or promotional purposes.
You may opt out of SMS messages at any time by replying STOP, or request help by replying HELP. You may also contact us directly using the information in the Contact section below.
We work with third-party service providers and processors that help us operate our business, such as customer relationship management, scheduling, communication (including SMS and email delivery), and website hosting platforms. These providers may access or process information on our behalf, but only to the extent reasonably necessary to provide the requested service, and they are expected to handle your information consistent with this Policy and applicable law. We do not sell your personal information.
We use reasonable administrative and technical measures designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, respond to your inquiries, maintain business records, and comply with our legal obligations. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.
You may:
We will respond to reasonable requests consistent with applicable law.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Policy.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Sirena Flow LLC
Email: hello@sirenaflow.com
Phone: 1-866-655-3976